Returns & Exchanges
At Roofnest, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn, unwashed items. Our goal is to ensure you feel confident and comfortable in every piece you wear.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label to download and print at your convenience.
Pack and Ship
Securely place your items in their original packaging, attach the return label to the outside of the box, and drop it off at any authorized shipping location.
Receive Your Refund
After our warehouse team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing